Tell Us About Your Move
Better information = a better estimate.
Start With What You Know
Tell us the basics. You do not have to have the entire move figured out.
- Submit your detailsFill in what you know — the rest can wait.
- We guide you through photos, video or assessmentOur emails explain what to send, or we book a virtual or in-home visit.
- We build and send your quoteA written quote package, with the scope confirmed.
Or Call, Email, or Text Us Photos
Some moves are far easier to explain out loud than to type. Calling 519-502-7832 reaches a person who can work it out with you.
Best for larger files — attach them, or send a shared album or cloud link.
Please tell us who the photos are from: your full name, the address or building you are moving out of, and your move date if you know it. Photos arrive with no name on them, and we cannot match them to your quote without it.
Walk through the rooms with your phone, film the stairs and the way in, and send it straight from the handset.
Please tell us who the photos are from: your full name, the address or building you are moving out of, and your move date if you know it. Photos arrive with no name on them, and we cannot match them to your quote without it.
Helpful Things to Mention
You do not need all of these to start the conversation, but a formal quote relies on enough information — a questionnaire or inventory, photos, a video, or a virtual or in-home assessment, which larger, senior or more complex moves may need. Each one removes a guess from your quote. If it is easier said out loud, call 519-502-7832.
- Roughly how many rooms of belongings are moving
- Stairs, elevators, long walks or awkward laneways at either end
- Anything heavy or precious — a piano, a safe, a treasured cabinet
- Whether a retirement residence has a booked move-in window
- Whether you want packing, downsizing or disposal help
- Dates that are fixed, and dates that are flexible
Our visual quote checklist lists every room, access point and item we need to see, so your quote reflects your real move.
Open the Visual Quote ChecklistBetter Information = a Better Estimate
Bedroom count gives us a starting point, but two 3-bedroom homes can be completely different moves. Furniture, boxes, closets, cupboards, pantries, basements, garages, storage areas, outdoor items, stairs, elevators, parking and specialty pieces can all change the amount of work required.
That is why we may ask for photos, a video, a virtual walkthrough or an in-home assessment. It protects you from unrealistically low quotes and from surprise bills on moving day.
No Hidden Fees, Defined
No hidden fees doesn't mean guessing low and surprising you later. It means we'll explain the starting minimum, continuation rate and known extras up front. If the scope materially changes, we'll review it with you before proceeding.
- A transparent starting minimum
- A clear continuation rate for time beyond the included time
- Known extras and mileage disclosed up front
- Material scope changes reviewed with you before different work proceeds
- Final billing that reflects the actual work you authorized
It does not mean unlimited or undisclosed work is included in the starting minimum.
Every Stallion move includes basic coverage at $0.60 per pound ($1.32 per kilogram) per article, subject to the terms of your moving agreement, at no additional charge. It is not full replacement-value protection, so check what your home or tenant insurance already covers and tell us about high-value items before the move.
Moving Quote Questions
How do you work out a moving quote?
From the move itself rather than a bedroom count. We work out the real inventory, the access at both ends — parking, stairs, elevators, the length of the carry — and the pieces that need dismantling or a different route. That decides the crew and the truck, and the crew and the truck decide the price. Our package rates and minimum bookings are published in full on the pricing page, so you can see the basis before you ever speak to us.
What do photos or a video actually help with?
They replace guesswork. Ten minutes of walking through the rooms with a phone shows us the volume, the stairs and their turns, the awkward furniture, the basement and garage that get forgotten in a description, and how a truck would reach the door. A mover who has not seen your home is estimating, and that estimate gets corrected on the day at your expense.
When I send photos, what do you need me to include?
Your full name, the address or building you are moving out of, and your move date if you have one. Photos arrive as a message from a phone number or an email address with nothing to say whose home it is, so without a name we cannot attach them to your quote.
Is the quote binding?
Your written quote sets out what applies to your move based on what we were shown. If the reality on the day is materially different from the walkthrough — a garage nobody mentioned, twice the boxes, stairs, elevators, parking, a long carry, extra stops, storage, donation or disposal, appliances, packing, or specialty and high-value items we were not told about — the crew, truck, trips, materials, time, mileage and final bill can change, and we would tell you that at the door rather than at the end.
How quickly will I hear back?
Someone from Stallion goes through what you have sent and comes back to talk the move through. If your move is urgent, calling is always faster than waiting on a form — the phone reaches a person.
Do I have to answer everything on the form?
No. Fill in what you know and leave the rest — we would rather have a half-finished form today than a perfect one next week. The more of it you complete, the closer our first answer is to the final one, but nothing on it blocks us getting back to you. Before we give a formal quote we will ask for whatever is still missing — photos, a video, or an assessment for larger, senior or more complex moves.
Or Just Pick Up the Phone.
Some moves are much easier to explain out loud than to type into a form. We are happy to work the details out with you.
Prefer to talk? Call us.