PREFERRED PARTNER PROGRAM
Preferred Partner Program
Simplifying services for seniors' homes, care providers and seniors service professionals.
Stallion handles the heavy lifting and the technical tasks. You keep control of the client relationship.
Trusted Support Every Step of the Way.
Moving. Downsizing. Repairs. Tech. Home Assistance. Donation & Disposal. One local team your staff can call.
Your team already carries the care, the coordination and the family relationships. What we take is the practical work around them — the heavy lifting, the technical jobs and the running around — and we hand the client straight back to you. Serving Waterloo Region since 2015.
Our seniors service list currently runs to 131 individual tasks, from move-out logistics to mounting a television — and your staff can reach all of it through one phone number. See the full list.
Who This Fits
- Move managers & downsizing companies
- Retirement homes & assisted living
- Designers & stagers
- Estate lawyers, planners & executors
- Funeral homes & after-loss professionals
- Social workers, OTs, RNs & care teams
- Property managers & condominium administrators
- Realtors, tenant coordinators & building supervisors
- Corporate HR relocation programmes
Refer a Family
Who Refers Families to Us
- Retirement residences
- Realtors
- PSWs and care providers
- Case managers
- Funeral homes
- Estate professionals
- Downsizing professionals
- Community organizations
What Happens After a Referral
- 1.Referral submitted
- 2.Stallion contacts the family respectfully
- 3.The scope is assessed
- 4.The family receives clear options and pricing
- 5.The referring professional stays involved where the family authorizes it
Privacy: we do not share any customer information with a referring professional without the family’s authorization.
Reduce Workload For Your Staff
- Move-out and move-in logistics
- Repairs and setup in the new space
- Home preparation before a showing, a viewing or a move-in
- Technology support and device setup
- Donation and disposal runs
- Packing, unpacking and furniture moving
Improve the Resident & Family Experience
- Fewer complaints landing on your desk
- Happier families, better handled
- Faster unit turnovers
- Smoother, calmer move-ins
- Residents who feel supported rather than processed
- Older adults treated with patience and respect throughout
Protect Your Reputation
- Polite in somebody else’s home
- Patient with people who need time
- Senior-friendly in pace and in manner
- Professional on site and on the phone
- Skilled crews who know this specific kind of work
- Excellent communication before, during and after
Increase Efficiency
- Quick response times
- Priority partner scheduling
- Fair, transparent billing
- Clear communication at every step
- Predictable processes your team can learn once
- A partner you can rely on year-round
Wholesale & White-Label Moving
Discounted partner pricing on our base rates, set out in writing before you use us. Rates are shared with qualified organisations rather than published, because they depend on the work and the volume — so this is a conversation, not a price list.
Either co-branded, where the work is visibly "Powered by Stallion", or fully white-label, where we subcontract silently under your brand and the client only ever deals with you. Both arrangements exist; which suits you depends on how you sell the service.
You manage the client, the expectations and the relationship. We manage the crew, the truck and the execution on the day. Neither side has to guess what the other is doing, because the handover is agreed before the job.
Reserved partner slots each week, so a partner with a move-in date is not queuing behind general enquiries. It is one of the main practical reasons organisations formalise the relationship at all.
Two Ways to Make It Work Commercially
OPTION A
Keep the Full Margin
You receive a discounted wholesale rate from us, charge your own client your own price, and keep one hundred per cent of the difference. We invoice you, you invoice them, and the margin is entirely yours to set.
Suits move managers, transition teams, designers and estate teams — organisations already billing the client for a managed service.
OPTION B
A Simple Referral Arrangement
For organisations that would rather not handle billing at all: you introduce the client, we quote and invoice them directly, and a referral arrangement is agreed with you. The specifics are settled in the conversation and in writing, subject to your organisation’s own policies.
Suits senior homes, RNs, OTs, realtors, funeral homes and property managers — anyone who should not be in the middle of an invoice.
Wholesale, subcontract and partner pricing options are available for qualified organizations. Contact us to discuss your needs.
Referral and partnership options may be available subject to the organization's policies.
Why Partners Choose Stallion
- Crews who make your organisation look good
- Accurate arrival windows, confirmation calls and written job notes
- Transparent, predictable invoices with no surprises at the end
- Faster move-ins and smoother transitions
- One point of contact who knows your building or caseload
- No obligation — use us when you need us
How the Billing Works
- If a job runs short, the bill is reduced at the applicable hourly rate. You are not charged for time nobody used.
- If a job runs long, the extra time is billed fairly, in 30-minute increments rather than rounded up to the hour.
- A three-hour minimum applies at partner rates, which is what reserves and prepares the crew and truck for the job.
- Every figure is set out before the work and confirmed on the invoice afterwards.
Stallion Movers & Seniors Services provides practical household support. It is not a medical, nursing or personal-care provider.
Certain safety or weight-bearing installations, including some grab bars and structural supports, require an appropriately qualified or licensed installer. Stallion can assist with planning, recommendations and non-structural practical support, and will not perform work outside its permitted scope.
Become a Preferred Partner
Reviews
What Professionals Say About Stallion
Brett and his team are always professional and caring, I feel as if they would treat each person they help move as their own Grandparent. They respect guidelines surrounding move times for our building, and make sure each piece they move is treated with care and concern.
Amanda M.
Chartwell, Terrace on the Square · via Retirement community
Their whole team are extremely organized, flexible, dedicated and friendly. Stallion makes the moving process seamless and enjoyable for residents and staff.
John Whiting
Chartwell, Westmount · via Retirement community
Brett, Wendy and their whole team are amazing. Professional, courteous and always so very helpful. They are patient with their clients and treat them with great care and respect. I never hesitate to recommend Stallion Movers! It's a no brainer.
Vicki L.
Chartwell, Bankside · via Retirement community
- Chartwell Retirement Residences
- Schlegel Villages
- Revera
- Sienna Senior Living
- The Westhill
- Luther Village on the Park
- Trinity Village
- Highland Place Retirement Residence
- Parkwood Seniors Community
- The Elliott Community
- Guelph Lake Commons
- S&R
Stallion has helped residents move into communities operated by these organizations.
What Organisations Ask Us
Is there any cost to becoming a preferred partner?
No. It is a working relationship, not a membership. You have a conversation with us, your team learns what we handle, and you have somewhere dependable to send people. There is no fee, no minimum volume and no obligation to use us.
Can you work under our brand?
Yes. Co-branded work is visibly "Powered by Stallion"; white-label work is silent subcontracting under your name, where the client deals only with you. Which one suits depends on how you present the service and how much of the relationship you want to hold.
Who talks to the client — you or us?
You do, unless you ask us to. The whole point of the arrangement is that you keep control of the client relationship: you manage the expectations and the communication, and we manage the crew, the truck and the execution on the day.
What does partner pricing look like?
Wholesale, subcontract and partner pricing options are available for qualified organizations, and we set them out in writing before you use us. We do not publish them, because they depend on the work and the volume — so it is a short conversation rather than a price list. A three-hour minimum applies at partner rates.
How is the time billed if a job runs short or long?
If a job runs short, the bill is reduced at the applicable hourly rate. If it runs long, the extra time is billed fairly in 30-minute increments rather than rounded up. Either way you see it on the invoice and it matches what was agreed.
Do you pay for referrals?
Referral and partnership options may be available subject to the organization's policies. We will not offer an inducement to healthcare or care-team staff, and we would not expect a professional to accept one.
How quickly can you take a job?
Partners get priority scheduling, with reserved slots each week, so a booked move-in date is not queuing behind general enquiries. Give us the date and we will tell you straight away whether we can hold it.
What do you need from our organisation?
An honest picture of the situations your team runs into, and a single point of contact so nothing gets lost between shifts. Everything else follows from that.